Shipping policy

 **Shipping Policy – Masar**

At **Masar**, we aim to deliver your orders quickly, safely, and efficiently. Please read our shipping policy below to understand how we process and deliver your items.

### **Processing Time**

* Orders are processed within **1–3 business days** after payment is confirmed.
* Orders placed on weekends or public holidays will be processed on the next business day.

### **Shipping Rates & Delivery Times**

* **Domestic Shipping (within Egypt)**: 2–5 business days.
* **International Shipping**: 7–14 business days (depending on destination and customs clearance).
* Shipping rates are calculated at checkout based on your location and order weight.

### **Order Tracking**

* Once your order is shipped, you will receive a tracking number via email.
* You can track your shipment online using the courier’s tracking service.

### **Customs & Duties (International Orders)**

* International orders may be subject to customs duties, taxes, or fees imposed by the destination country.
* These charges are the responsibility of the customer.

### **Delivery Issues**

* If your package is lost or delayed, please contact us at **[Masar.fashion.2025@gmail.com](mailto:Masar.fashion.2025@gmail.com)** with your order number.
* We are not responsible for delays caused by courier services, weather conditions, or customs.

### **Incorrect Address**

* Please ensure your shipping address is accurate before completing your order.
* Masar is not responsible for orders shipped to incorrectly provided addresses.